Purge Environmental (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website www.purgeenvironmental.com or when communicating with us via phone, email, or text message (SMS). This Privacy Policy describes how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
Personal Information You Provide
– Name
– Phone number
– Email address
– Business name (if applicable)
– Service address or location
– Information about the service requested (such as septic, grease trap, or wastewater service)
Automatically Collected Information
When visiting our website, we may collect certain technical information including:
– IP address
– Browser type
– Device type
– Pages visited on our website
– Date and time of website access
This information helps us improve website performance and user experience.
2. How We Use Your Information
Purge Environmental may use your information to:
– Respond to service inquiries or requests
– Schedule services or appointments
– Provide customer support
– Send service updates or appointment reminders
– Send SMS/text notifications related to services
– Improve our website and services
– Maintain internal records and communication logs
We only collect information that is necessary to provide our services and communicate with our customers.
3. SMS/Text Messaging Communications
If you provide your phone number, you may receive SMS messages from Purge Environmental related to:
– Appointment reminders
– Service confirmations
– Account notifications
– Customer service communications
– Job scheduling updates
Messaging frequency may vary.
Message and data rates may apply depending on your mobile carrier. You may opt out of receiving text messages at any time by replying:
STOP – to unsubscribe
HELP – for assistance
You may also contact us through our website at: www.purgeenvironmental.com
4. Sharing of Personal Information
Purge Environmental does not sell, rent, or trade your personal information. We may share information only in the following situations:
– With trusted service providers who assist in operating our business (such as scheduling software
or communication platforms)
– When required by law, regulation, or legal process
– When necessary to protect the safety, rights, or property of Purge Environmental or its customers
SMS consent is not shared with third parties or affiliates.
5. Data Security
We implement reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure.
6. Your Privacy Choices
You have the right to:
– Request access to the personal information we maintain about you
– Request correction of inaccurate information
– Request removal of your information from our records where permitted by law
– Opt out of SMS communications by replying STOP
To make a request regarding your personal information, please contact us using the information below.
7. Third-Party Links
Our website may contain links to external websites. Purge Environmental is not responsible for the privacy practices or content of those third-party sites.
8. Updates to This Privacy Policy
Purge Environmental may update this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date.
9. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Purge Environmental
Website: https://www.purgeenvironmental.com
Email: info@purgeenvironmental.com
Phone: 317-999-7366
SMS Terms & Conditions
By providing your phone number to Purge Environmental, you consent to receive SMS messages related to our services.
Types of Messages You May Receive
– Appointment reminders
– Service scheduling updates
– Account notifications
– Customer service responses
– Service follow-ups
Additional Terms
– Messaging frequency may vary.
– Message and data rates may apply.
– To opt out at any time, text STOP.
– For assistance, text HELP or visit www.purgeenvironmental.com.